Privacy policy

Who we are

This website belongs to Reigate Plumbing and Heating. Our address is 14 Bell Street, Reigate, RH2 7AD.

You can reach us by email at [email protected] or by phone on 01737 000000.

What we collect and why

When you send us a message through the contact form, we receive what you choose to tell us: typically your name, your contact details, your message, and any photos you attach.

We use that information for one thing: replying to you and carrying out the work you asked about. We do not sell it, and we do not pass it to anyone else for marketing.

Photos you send us

Photos sent through the contact form are stored securely and are deleted automatically after 90 days. The written part of your enquiry is kept for as long as we need it to deal with your enquiry and to keep normal business records.

Visitor statistics

This website keeps a simple, privacy-friendly count of visits. It sets no cookies, and it cannot identify you personally. That is why you do not see a cookie banner here.

Where your information lives

This website runs on The Web Page (thewebpage.co.uk), a UK website platform, and is hosted in the United Kingdom. Messages sent through the contact form are delivered to us by email and also held securely by the platform so we never lose an enquiry.

Your rights

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. You can reach us by email at [email protected] or by phone on 01737 000000.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.